During your cruise, you will meet staff throughout the ship who provide you with excellent service. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment on board.
For your convenience MSC Cruises will automatically add a daily Hotel Service Charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided. The Hotel Service charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below have been calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager on board.
The auto-gratuity varies by destination and onboard currency. Amounts are as follows:
Caribbean and South America cruises and eastbound grand voyages: $12.50 per night, per adult, and $6.25 per night for children 3 and older
South Africa cruises and northbound grand voyages: $8 per night, per adult passenger, and $4 per night, per child 3 and older
Westbound and southbound grand voyages: 10 euros per person, per night, and 5 euros per night for children 14 and older.
Europe (Mediterranean, Canaries and Northern Europe) cruises, "Antilles" and "Emirates" voyages of eight nights or less: 10 euros per person, per night, and 5 euros per night for children 14 and older
Europe (Mediterranean, Canaries and Northern Europe) cruises, "Antilles" and "Emirates" voyages of nine nights or more (including grand voyages): 8 euros per person, per night, and 4 euros per night for children 14 and older
MSC Cruises does not recommend tipping individual members of staff.
A 15% Bar Service Charge is automatically added to all purchases.