With very few exceptions, you can cancel a tour up to 14 days in advance of tour departure and receive a full refund.
The few exceptions to this rule are clearly noted in the tour description. If you would like to cancel a tour, simply call the number on your excursion confirmation during regular business hours, and we will be happy to assist you. Once you are within the 14 day tour departure window, most tours becomes non-refundable. This is because our operators have set aside space to accommodate your request and will often not be able to fill that space with another customer so close to departure.