Please click here if your cruise was canceled by the cruise line due to COVID-19
All programs (Excluding World Cruises and Segments thereof):
Basic Value Categories
| Days to Departure | Cancellation Charges |
| 90 days or more prior to departure: | 15% of cruise fare |
| 89-57 days prior to departure: | 25% of cruise fare |
| 56-30 days prior to departure: | 50% of cruise fare |
| 29-15 days prior to departure: | 75% of cruise fare |
| 14 days prior to day of departure: | 100% of cruise fare |
*A change from Basic to Comfort constitutes a cancellation and is a new booking.
Costa Comfort Categories (Classic, Premium and Deluxe):
| Days to Departure | Cancellation Charges |
| 89-57 days prior to departure: | Full Deposit Amount ($250pp Caribbean, $400pp other itineraries) |
| 56-30 days prior to departure: | 50% of cruise fare |
| 29-15 days prior to departure: | 75% of cruise fare |
| 14 days prior to day of departure: | 100% of cruise fare |
World Cruises and Segments thereof:
| Days to Departure | Cancellation Charges |
| 90 days or more prior to departure: | 15% of cruise fare (full deposit amount) |
| 89-57 days prior to departure: | 25% of cruise fare |
| 56-45 days prior to departure: | 50% of cruise fare |
| 44-30 days prior to departure: | 75% of cruise fare |
| 29 days prior to day of departure: | 100% of cruise fare |
If the Guest for any reason does not present himself or herself on the sailing date or interrupts a voyage that has already started, the Guest shall not be entitled to any refund. Name Change Fee applies to a change of name/person (excluding minor typographical/spelling changes) to one Guest only. A name change involving more than one Guest in a booking is considered a new booking and the penalties as reflected in the cancellation policy, document CRU04, will apply. Note: For Basic Value category, if there is a name change of one or more Guests the applicable cancellation/change fee applies. A change of a booking from an air/sea package to cruise only constitutes a cancellation of the air portion of the package and is subject to the cancellation charges indicated above. Cancellation and administrative charges apply to both individual and group bookings. The above charges do not include cancellation or change fees that may be applied by air carriers, hotels or other independent contractors, which will be assessed in accordance with each supplier's policies.
Cancellation Policies are subject to change at any time by the cruise line without prior notice.