Cancellation Policy - Costa Cruises

Please click here if your cruise was canceled by the cruise line due to COVID-19

All programs (Excluding World Cruises and Segments thereof):

Days to Departure	Basic Value Categories (IV, EV, BV, MV)	Costa Comfort Categories (Classic, Premium and Deluxe)
14 days prior to departure or less	100% of cruise fare	100% of cruise fare
29 to 15 days prior to day of departure	75% of cruise fare	75% of cruise fare
56 to 30 days prior to day of departure	50% of cruise fare	50% of cruise fare
89 to 57 days prior to day of departure	25% of cruise fare	Deposit Amount (US$250 pp Caribbean, US$400 pp other itineraries)
90 days or more prior to departure	15% of cruise fare	-

Note: a change from Basic to Comfort constitutes a cancellation and is a new booking.

World Cruises and Segments thereof:

Days to Departure	World Cruises and Segments thereof
29 days prior to the day of departure or less	100% of cruise fare
44 to 30 days prior to departure	75% of cruise fare
56 to 45 days prior to departure	50% of cruise fare
89 to 57 days prior to departure	25% of cruise fare
90 days or more prior to departure	15% of cruise fare (full deposit amount)

 

If the Guest for any reason does not present himself or herself on the sailing date or interrupts a voyage that has already started, the Guest shall not be entitled to any refund. Name Change Fee applies to a change of name/person (excluding minor typographical/spelling changes) to one Guest only. A name change involving more than one Guest in a booking is considered a new booking and the penalties as reflected in the cancellation policy, document CRU04, will apply.
Note: For Basic Value category, if there is a name change of one or more Guests the applicable cancellation/change fee applies. A change of a booking from an air/sea package to cruise only constitutes a cancellation of the air portion of the package and is subject to the cancellation charges indicated above. Cancellation and administrative charges apply to both individual and group bookings. The above charges do not include cancellation or change fees that may be applied by air carriers, hotels or other independent contractors, which will be assessed in accordance with each supplier's policies.

Cancellation Policies are subject to change at any time by the cruise line without prior notice.