Cancellation of the Booking must be requested in writing (registered letter, email or fax) from the Passenger or Passenger’s Travel Agent and received by the Company. All tickets issued and the confirmation invoice must be returned together with the notice of cancellation. To cover the estimated loss incurred by cancellation, the Company will levy cancellation charges in accordance with the following scale:
CRUISES 4 NIGHTS OR LESS*** | CRUISES 5 TO 14 DAYS | CRUISES 15 NIGHTS OR LONGER*** |
74 - 51 days Deposit Non-Refundable | 89 – 61 days to departure Deposit non-refundable | 109 – 61 days to departure Deposit non-refundable |
50 - 31 days 50% penalty | 60 – 46 days to departure 50% penalty | 60 – 46 days to departure 50% penalty |
30 – 16 days to departure 75% penalty | 45 – 16 days to departure 75% penalty | 45 – 16 days to departure 75% penalty |
15 – 0 days to departure 100% penalty | 15 – 0 days to departure 100% penalty | 15 – 0 days to departure 100% penalty |
MSC YACHT CLUB Cruises 4 Nights or Less*** 51 days or more prior to departure: deposit Non-Refundable |
Cruises 5 Nights or More*** 61 days or more: deposit non-refundable |
50 - 31 days days: 50% penalty | 60 - 46 days: 50% penalty |
30 - 16 daysdays: 75% penalty | 45 – 16 days: 75% penalty |
15 -0 days: 100% penalty | 15 – 0 days: 100% penalty |
WORLD CRUISE 2023, 2024, 2025 60 days or more prior to departure |
15% penalty* |
59 - 10 days prior to departure | 25% penalty |
59-15 days prior to departure | 75% penalty |
9-0 ** days prior to departure | 100% penalty |
* or loss of deposit whichever is greater.
** “No-show” upon departure or breaking of Cruise Package (disembarkation prior to termination of the voyage) shall be considered as a cancellation made on the day of departure subject to a 100% cancellation charge.
*** excluding the World Cruise
Cancellation Policies are subject to change at any time by the cruise line without prior notice.
A name change fee of US$75.00 per name change will apply for any name change made within 89 days prior to sailing. Limit of 1 name change per reservation.