Cancellation of the Booking must be requested in writing (registered letter, email or fax) from the Passenger or Passenger’s Travel Agent and received by the Company. All tickets issued and the confirmation invoice must be returned together with the notice of cancellation. To cover the estimated loss incurred by cancellation, the Company will levy cancellation charges in accordance with the following scale:
FINAL PAYMENT IS DUE AS FOLLOWS:
• 75 days prior to your cruise on cruises 4 nights or less (excluding World Cruise)
• 90 days prior to your cruise on cruises 5-14 nights (excluding World Cruise)
• 110 days prior to your cruise on cruises 15 nights or more (excluding World Cruise)
• 120 days prior to your cruise on World Cruises & World Cruise Segments
• All cancellations and/or requests for refund must be submitted in writing.
• Airfare / Flights: Full payment is due at the time of booking Cancellation
Policy - EXCLUDING MSC YACHT CLUB & WORLD CRUISE: CRUISES 4 NIGHTS OR LESS:
• Cancel 74-51 days prior to departure: Deposit Non−Refundable
• Cancel 50−31 days prior to departure: 50% of the total fare
• Cancel 30−16 days prior to departure: 75% of the total fare
• Cancel 15−00 days prior to departure: 100% Penalty CRUISES FROM 5−14 NIGHTS:
• Cancel 89−61 days prior to departure: Deposit Non−Refundable
• Cancel 60−46 days prior to departure: 50% of the total fare
• Cancel 45−16 days prior to departure: 75% of the total fare
• Cancel 15−00 days prior to departure: 100% Penalty CRUISES 15 NIGHT OR MORE:
• Cancel 109−61 days prior to departure: Deposit Non−Refundable
• Cancel 60−46 days prior to departure: 50% of the total fare
• Cancel 45−16 days prior to departure: 75% of the total fare
• Cancel 15−00 days prior to departure: 100% Penalty Cancellation
Policy - FOR MSC YACHT CLUB & WORLD CRUISE: MSC YACHT CLUB CRUISES 4 NIGHTS OR LESS
• Cancel 51 days or more prior to departure: Deposit Non−Refundable
• Cancel 50−31 days prior to departure: 50% of the total fare
• Cancel 30−16 days prior to departure: 75% of the total fare
• Cancel 15−00 days prior to departure: 100% Penalty
MSC YACHT CLUB CRUISES 5 NIGHTS OR MORE
• Cancel 61 days or more prior to departure: Deposit Non−Refundable
• Cancel 60−46 days prior to departure: 50% of the total fare
• Cancel 45−16 days prior to departure: 75% of the total fare
• Cancel 15−00 days prior to departure: 100% Penalty
MSC WORLD CRUISE:
• Cancel up to 60 days prior to departure: Deposit Non-Refundable
• Cancel 59−10 days prior to departure: 75% of the total fare
• Cancel 09−00 days prior to departure: 100% Penalty
Cancellation Policy - AIRFARE / FLIGHTS: Airfare is nonrefundable after 24 hours and full payment is required at the time of booking. We strongly recommend that you verify within 24 hours that all flightrelated information (e.g. legal name, date of birth, departure times) are correct. Otherwise, you are subject to the airline’s policies and change fees for any future corrections. Please note that certain MSC Cruises USA promotions may include a new NON−REFUNDABLE DEPOSIT requirement. These promotions are identified with 'NR' in the promotion name. For bookings with a NON−REFUNDABLE DEPOSIT designation, a 100% cancellation penalty will be imposed on the applicable deposit amount charged at time of booking for cancellation and/or changes made at any time beyond 24 hours after initial booking.