Refund schedule for guests with bookings made in US$, CA$, or AU$:
BOOKINGS OPENED NOVEMBER 10, 2023, OR AFTER:
VOYAGES 25 NIGHTS OR LONGER, PLUS GRAND WORLD, GRAND VOYAGES, ANY SEGMENT OF A GRAND WORLD OR GRAND VOYAGE:
Cancellations through 120 days commencing travel: 100% refund;
119-113 days before commencing travel: 100% refund, less required deposit amount;
112-76 days before commencing travel: 50% refund of gross fare;
75 days or less before commencing travel: No refund available
ALL OTHER VOYAGES 5 NIGHTS OR LONGER:
Cancellations through 90 days before commencing travel: 100% refund;
89-83 days before commencing travel: 100% refund, less required deposit amount;
82-46 days before commencing travel: 50% refund of gross fare;
45 days or less before commencing travel: No refund available.
VOYAGES UP TO 4 NIGHTS:
Cancellations through 75 days before commencing travel: 100% refund;
74-68 days before commencing travel: 100% refund, less required deposit amount;
67-31 days before commencing travel: 50% refund of gross fare;
30 days or less before commencing travel: No refund available.
BOOKINGS OPENED NOVEMBER 9, 2023 OR EARLIER:
GRAND WORLD, GRAND VOYAGES, ANY SEGMENT OF A GRAND WORLD OR GRAND VOYAGE; ALASKA ARCTIC CIRCLE SOLSTICE; AUSTRALIA CIRCUMNAVIGATION AND ANY SEGMENT OF AN AUSTRALIA CIRCUMNAVIGATION; 25 DAY CANADA, NEW ENGLAND, GREENLAND & ICELAND; CORAL TRIANGLE; HAWAII, TAHITI & MARQUESAS; MAJESTIC JAPAN; TALES OF THE SOUTH PACIFIC; AMAZON EXPLORER; 30+ DAY TRANSATLANTIC VOYAGES AND ANY SEGMENT OF A 30+ DAY TRANSATLANTIC:
SAILING DEPARTURES THROUGH MAY 2024:
Cancellations through 121 days commencing travel: 100% refund;
120-91 days before commencing travel: 100% refund, less required deposit amount;
90-76 days before commencing travel: 40% refund of gross fare;
75 days or less before commencing travel: No refund available.
SAILING DEPARTURES JUNE 2024 OR LATER:
Cancellations through 120 days commencing travel: 100% refund;
119-91 days before commencing travel: 100% refund, less required deposit amount;
90-76 days before commencing travel: 40% refund of gross fare;
75 days or less before commencing travel: No refund available
ALL OTHER VOYAGES 6 NIGHTS OR LONGER:
Cancellations through 90 days before commencing travel: 100% refund;
89-76 days before commencing travel: 100% refund, less required deposit amount;
75-61 days before commencing travel: 50% refund of gross fare;
60-31 days before commencing travel: 25% refund of gross fare;
30 days or less before commencing travel: No refund available.
VOYAGES UP TO 5 NIGHTS:
Cancellations through 75 days before commencing travel: 100% refund;
74-57 days before commencing travel: 100% refund, less required deposit amount;
56-29 days before commencing travel: 50% refund of gross fare;
28-16 days before commencing travel: 25% refund of gross fare;
15 days or less before commencing travel: No refund available.
CANCELLATION POLICY EXCEPTION: If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. If you have purchased a specially priced promotion that requires a non-refundable deposit, that deposit amount shall not be refunded if you cancel your booking.